January 30, 2015

First Twitter tribunal case offers lessons on social media at work

First Twitter tribunal case offers lessons on social media at work


Well here we go, the first case at the employment tribunal involving an employee and the use of Twitter…

We were expecting it based on the minefield that social media is and the lack of real guidelines in how to deal with this area.


The case involved a manager employed by Game Retail Limited, the game stores operator who was dismissed for gross misconduct because of the tweets he put on Twitter.


Initially he opened his Twitter account for personal use, but then started to use it for very limited work purposes. Ironically, he followed 100 Game retail stores, each of which had their own Twitter feed, to monitor inappropriate use by other stores.


Concerns were raised by a fellow colleague relating to a number of tweets that the manager had sent from his personal account, that were alleged to be offensive.  Game Retail Limited considered the case and subsequently dismissed him.  Initially the ET found the dismissal to be unfair however the case was appealed and heard by the Employment Appeal Tribunal.


Read the full Personnel Today article here.


Social media is part of most people’s lives now and an every day occurrence – if you are having issues with an employee that you feel has crossed the line but don’t know how to manage the situation, don’t hesitate to get in touch with us here at HR Heroes.

HR Heroes